Terms of Service for Website Design

This agreement is effective as of the date of payment between the buyer, referred to as “Client,” and the VA, Roxanne Goldberg. In this agreement, the party who is contracting to receive services shall be referred to as “Client,” and the party who will be providing the services shall be referred to as “Service Provider.” Therefore, the parties agree:

Description of Services:

The Service Provider will provide Business Services to the Client. Business services are defined as content recycling.

Service Location, Equipment, and Ownership:

The Service to be provided under this Agreement shall be performed at the Service Provider’s place of business (i.e. home office). Any work that requires travel or work on location will be agreed to in advance and will incur an extra charge. Any work that requires the purchase of supplies, equipment, goods, or services from another service provider will be agreed upon and paid by the client before proceeding with such work.

Any programs, apps, etc. purchased by the Client will be owned by that client and will not be used by the Service Provider to service other clients. Any programs, apps, equipment, etc. owned by the Service Provider will be retained by the Service Provider and may be used for other purposes. Documents and work produced by the Service Provider under the scope of this Agreement are owned by the Client; however, it is the Client’s responsibility to retain copies of the same. The Service Provider may keep backup copies and they may be available, depending on the length of time since the Service has been provided and other factors.

The Service Provider does retain the right to use work performed under the scope of this agreement as examples in a portfolio unless the Client provides prior notice that they would like to opt out.

Schedule and Days off:

Service Provider does not work on a set schedule, but will generally be available during business hours Monday to Friday from 10 am to 5 pm ET. Federal USA holidays will not be working days. Clients will be notified at least 2 weeks in advance, if possible, of any scheduled vacations or days off and potential delays to purchased deliverables. Clients will be notified as soon as possible in the event of a family or medical emergency and tasks not completed will roll over when the Service Provider returns from the emergency.

Payment/Fees:

The Service Provider may provide any of the following services to the Client:

Website Design Package

$250 for the first page and $125 for each additional page in Squarespace only.

I accept payments through the Paypal checkout link on the service page. Payment is due before work will commence. There are no refunds or cancellations given for any reason other than the Service Provider refusing the job.

If the client is a church, and if the Service Provider refuses the job, you will receive an email and a refund. The service Provider will refuse jobs for the following reasons: The client is not a Christian church, there is no space on the Service Provider’s calendar to complete the Client’s job, the Client’s reputation as a Christian is questionable, and the Client’s sermons are not biblically-based. The Service Provider will not accept the job if the Church is a Catholic Church, a Mormon Church, or a Jehovah's Witness Church. Other sects of Christianity will be reviewed on a case-by-case basis, but ALL materials the Service Provider produces must be biblically sound and be rooted in biblical principles.

If the client is a service-based business owner, and if the Service Provider refuses the job, you will receive an email and a refund. The service Provider will refuse jobs for the following reasons: there is nudity on the website, any spiritually based services that are not Christian (secular businesses are fine).

The Service Provider cannot guarantee immediate turn-around time. The Service Provider will, however, do her utmost to deliver your completed project in a timely manner, usually within 2 weeks. Please provide at least 2 weeks for deliverables to be fulfilled.

Client agrees that any emergency or rush projects required with less than 72 hours notice on weekdays will be billed a rush fee of $100 to complete the project before the normal turn-around time. The rush fee for tasks completed on the weekend and USA Holidays is $200. An invoice will be sent through PayPal and will be due upon receipt and no later than 72 hours after receipt of the invoice.

In the event that the Client has an outstanding balance due, the charges shall accrue as follows: 5 days past due $25/late fee applies to the balance. The Service Provider will cease all services and this agreement will be placed “on hold” until the Client has paid the total amount owed plus all applicable interest fees (2% of the balance).

Expiration of Hours:

The purchased package must be used within 30 days by the Client. If the Client does not use the one-time package within 30 days, the Client agrees to forfeit the package and no refund is owed to the Client. However, the Service Provider will extend that allowance up to 30 days for life events (weddings, vacations, childbirth, death in the family, moving, etc.), Acts of God (hurricane, tornado, floods, etc.), and/or emergencies (medical, dental, pet, etc) ONLY.

Communication and Delivery of Tasks:

All communication from the Client, where the purpose of the communication is to provide the necessary files to the Service Provider, will be through email. The necessary files to complete your project may not be delivered to the Service Provider through Facebook™ Messenger or other social media messaging systems. Project requests by the Client to the Service Provider will be responded to by the Service Provider within 48 hours at which time a date of completion will be communicated to the Client by the Service Provider. The Service Provider cannot guarantee immediate turn-around time on projects from clients with less than 2 week's notice. The Service Provider will, however, do her utmost to deliver the completed project in a timely manner. Please provide at least 1 week for your project to be completed. Upon completion of a task, all work saved or archived on the Service Provider’s PC or cloud platforms will be deleted. Client agrees to save all deliverables to their PC, and the cloud, and keep a backup copy upon receipt. Service Provider MAY still retain copies for a length of time beyond 30 days which MAY be available on request.

If a client “disappears,” meaning the client becomes unreachable, unavailable, and does not reply back to communication attempts by the Service Provider for 7 days or more, the Client agrees that the project deadline and deliverables may be impacted, work may not be completed, and Service Provider is not bound to the original project proposal agreement. The client also agrees and acknowledges that their weekly projects will be forfeited and will not roll over. The client agrees and acknowledges that the next weekly or monthly project fee will be billed and due upon receipt regardless of project completion. If the client “disappears,” meaning the client becomes unreachable, unavailable, and does not reply back to communication attempts by the Service Provider for 14 days, any unfinished projects will be archived. The client agrees to pay an additional fee (to be determined at the time of request) to restart the project.

Service Fees:

Fees are subject to change at any time. Clients who have a weekly or monthly package will retain their pricing until the payment subscription is canceled. Once the payment subscription is canceled, the Client must pay the new fees to utilize the Client’s content recycling services again.

You are responsible for reviewing the billing date.

Term:

The engagement of services from the Service Provider begins on the date of purchase and does not auto-renew.

Relationship of Parties:

It is understood by both parties that the Service Provider is an Independent Contractor and is not an Employee of the Client. The Client will not provide benefits, including health insurance, paid vacation, life insurance, or any other Employee benefit for the Service Provider. The Service Provider is also responsible for her own taxes and other withholdings from her payments.

Non-Disclosure:

Service Provider shall not directly or indirectly disclose to any person other than a representative of Client at any time either during the term of this Agreement or following the termination or expiration thereof, any confidential or proprietary information pertaining to Client, including but not limited to customer lists, contacts, financial data, sales data, supply sources, business opportunities for new or developing business, plans and models, or trade secrets. And, Client will not reverse engineer or attempt to derive the composition or underlying information, structure, or ideas of any Proprietary Information. The foregoing does not grant Client a license in or to any of the Proprietary Information. The Client shall not disclose the terms of this Agreement, including the rate of pay, to any other party for any purpose at any time. Clients may provide basic information about the Service Provider such as phone number, e-mail, or website, and types of services provided to other prospective clients, but they may not discuss the specific terms of this Agreement.

Confidentiality:

Any information discussed or any information either party comes to know during the Service Provider and Client’s working relationship is confidential. This does not include information that either party was aware of prior to executing this Agreement, nor does it include information that was gained by a third party, or information that was available to the public through no breach of confidentiality by the Service Provider. Confidential information may be shared if and only if waived by both parties in writing.

Appropriate Use:

Clients are solely responsible for the appropriate uses of all work undertaken by the Service Provider, including abiding by copyright laws, plagiarism laws, and publishing requirements. The Service Provider is not responsible for the content of any document supplied to them, nor for using documents, images, etc. provided to them by the Client and shall not be held liable for the same. The client is responsible for 100% of the Service Provider’s legal fees or fines if any legal action is taken against the Service Provider due to the fault of the Client.

Please note that the Service Provider uses artificial intelligence (Chat GPT) to write blog posts, social media posts, and emails and these writings cannot be copyrighted and are public domain. To copyright anything the Service Provider writes, you must rewrite the article in your own words.

Social Media and Other Online Platforms:

For the Client

Clients will not share passwords (or in the case of developers, your secret key) with the Service Provider through any means other than LastPass or other secure password-sharing programs; Client will not let the Service Provider access Client’s account or do anything else that might jeopardize the security of Client’s account IF it is against the terms of use and service of the social media or other online platforms.

For the Service Provider

Service Provider will not solicit login information for unauthorized online accounts or access an account belonging to Client if not authorized by the Client and it is not against the terms of use and service of the social media or online platform. Access to business social media accounts must be through a separate admin account if accessing the Client’s personal account is against the terms of use and service of the social media provider or other online platforms.

Abusive and Disrespectful Language:

The client agrees that swearing is not appropriate and will not be used in any meeting with the Service Provider. Rude, abusive, and disrespectful language may not be directed towards the Service Provider. All communication should be mature and respectful. Rude, abusive, or disrespectful language, whether written or verbal, towards the Service Provider, is a breach of the contract, and the Client agrees that the contract will be terminated without notice by the Service Provider with no refund to the Client and the project within this agreement will not be completed.

Non-Disparagement:

Both Parties agree to not take any actions, or make any statements, whether oral or in writing, that negatively impact the other party’s business, services, products, or reputation for any reason.

Intellectual Property Rights:

The client owns and retains all intellectual property rights to the video supplied to the Service Provider for completion of the project. The client also owns and retains all rights to the deliverables of the project. The blog post does not require a byline with the Service Provider’s name.

No Guarantee Disclaimer:

Service Provider makes no guarantees about Client and Service Provider’s work together. Client agrees that any statements made by Service Provider regarding potential outcomes are opinions and are not binding on Service Provider. Service Provider may provide testimonials from previous clients, which is not to be relied upon to predict results in your specific situation. The results you experience will be dependent on many factors including but not limited to your level of personal responsibility, commitment, and abilities, in addition to those factors that you and/or the Service Provider may not be able to anticipate.

At no time should any of the Service Provider’s services be considered a substitute for professional legal or financial advice. If at any time the Client needs legal or financial services, it is the Client’s responsibility to seek it out.

Any information provided by the Service Provider regarding potential income, earnings, and business profits is for informational purposes only. The information may provide real-life examples and/or hypothetical examples of possible outcomes, which are in no way guarantees of what will occur in your specific situation. As you know, financial outcomes depend on many factors including but not limited to your level of personal responsibility, commitment, and abilities, in addition to those factors that you and/or the Service Provider may not be able to anticipate. You agree that Service Provider is not responsible for your success, or lack thereof. Your reliance on any information provided is done at your own risk.

Liability:

The amount of the Service Provider’s liability recoverable by Client for any cause of action that arises under this agreement shall not exceed the amount paid for services ($397 for Option 1 or $797 for Option 2) outlined in this agreement, regardless of whether the cause of action is based in tort, contract or any other theory of liability. Under no circumstances will the Service Provider be liable for special, incidental, indirect, or consequential damages of any kind or for any loss of use, business interruption, costs of procurement of substitute goods or services, lost profits, or lost data, even if Client has been advised of the possibility of such damages.

Service Provider will not be liable for loss, damage, or delay of Client’s project due to circumstances beyond the Service Provider’s control. Such circumstances may include (but are not limited to) acts of God, public unrest, power outages, and inability to contact the Client. In the event of such loss, damage, or delay, Service Provider will make every effort to notify the Client immediately. No refunds will be issued.

Attorney’s Fees:

If the Service Provider takes any action to enforce this Agreement, the Service Provider will be entitled to recover from the Client, and you agree to pay, all reasonable and necessary attorney’s fees, costs, and any cost of arbitration, reasonable collection fees, etc. in addition to any other relief, at law or in equity, to which we may be entitled.

Entire Agreement:

This Agreement contains the entire agreement between the parties and there are no other promises or conditions in any other agreement, whether oral or written. This Agreement supersedes any prior written or oral agreement between the parties.

This Agreement may change at any time. Client agrees that Client is responsible for printing a copy of the terms of service that is effective at the time fees are paid to the Service Provider or Client will be bound by the most recent Terms of Virtual Assistant Services. If there is a dispute in the future, if Client cannot produce a printed or digital copy of the Terms of Virtual Assistance Services effective at the time fees are paid, Client will be bound by the most recent Terms of Virtual Assistant Services.

Severability:

If any provision of this Agreement shall be held to be invalid for any reason, the remaining provisions shall continue to be valid and enforceable. If a court finds that any provision of the Agreement is invalid or unenforceable, but that by limiting such provisions, it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

Waiver of Contractual Right:

The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party’s right to subsequently enforce and compel strict compliance with every provision.

Termination of the Agreement:

Either party may terminate this Agreement by mail or e-mail at any time without notice for any reason. Upon termination of the agreement, a refund will not be issued, but the remaining project may be completed. Any Remaining projects will be completed within 14 days of the notice of termination. In cases of breach of contract, a refund will not be issued and the remainder of that month’s/weekly payment will be retained by the Service Provider in consideration of the breach of contract and termination of the agreement.

30 days after termination of services, all work saved or archived on the Service Provider’s PC or cloud platforms will be deleted. Client agrees to save all deliverables to their PC, and the cloud, and keep a backup copy upon receipt. Service Provider MAY still retain copies for a length of time beyond 30 days which MAY be available on request for an additional fee.

The Service Provider may terminate your project if the Client is in violation of the contract or exhibits behavior publicly or privately that is not in alignment with the values of the Service Provider. The client will not receive a refund.

Dispute Resolution; Costs and Fees; Applicable Law/Venue

Both the Service Provider and Client agree to make every effort to resolve disputes without the need for third-party assistance. Otherwise, the Service Provider and Client agree to utilize Arbitration, which will be held in New Port Richey, Florida.

Parties agree that this Agreement shall be governed by and construed in accordance with the laws of Florida. Parties agree that the venue for any court proceedings arising out of this Agreement shall be in Pasco County, Florida.

If the Service Provider is the successful party to the dispute resolution, the Service Provider will be entitled to costs and fees incurred in resolving or settling the dispute, in addition to any other relief to which the Service Provider may be entitled.

***The Terms of Service Website Design Package was updated on 01/09/2026 at 9:20 PM ET.***